Privacy policy

Last updated 1 November 2026

This policy explains what Ludo Blitz ("the game", "we"), made by Verxion, collects when you play, why, and the choices you have. We collect as little as the game needs to work.

What we collect

• Your player account. When you first open the game we create a guest account: a random player name (which you can change), the avatar you pick, and sign-in tokens kept on your device. No email address or phone number is needed.
• Sign in with Google or Apple (optional). If you link an account we store only the provider's account identifier so you can recover your progress on another device. We do not store your email address, password or contacts.
• Game data. Coins, diamonds, items you own and equip, your level and XP, competitive rating, game statistics, and records of finished online games (players, places, coins won).
• Chat and safety. Quick phrases, stickers and (in private rooms) typed messages are relayed to the players in your game and are not stored. If someone reports a player, the report and the room's last few messages are saved so we can review it. Your block list is saved so blocked players aren't matched with you.
• Voice chat (private rooms, optional). Your microphone is only used after you turn it on and give permission. Audio is streamed live to the other players through Agora and is not recorded or stored by us.
• Purchases. Payments are processed by Google Play or the App Store; we never see your card details. RevenueCat receives your player ID and purchase receipts so we can deliver what you bought.
• Ads. The free version shows ads from Google AdMob between games. AdMob may use your device's advertising identifier and approximate location to show and measure ads; where the law requires it, the game asks for your consent first, and you can limit ad personalisation in your device settings. Remove Ads turns these ads off.
• Technical data. Our servers receive your IP address and basic request details, used for security (for example rate limits) and kept in short-lived logs.
• Deletion requests. If you use the deletion form, we keep the name and email you enter until the request is handled.

Offline games against the computer don't send any game data to our servers.

Why we use it

• To run the game: accounts, matchmaking, rooms, your inventory and purchases.
• To keep players safe: reports, blocks, rate limits and fair play.
• To fund the free game with ads, and to deliver purchases.

We don't sell your personal data, and we don't use it to build advertising profiles ourselves.

Who we share it with

• Other players see your player name, avatar, frame, level and what you send in chat.
• Service providers that process data for us: Google (Sign in with Google, AdMob, Google Play), Apple (Sign in with Apple, App Store), RevenueCat (purchases) and Agora (voice chat). Each handles data under its own privacy policy.
• Authorities, when the law requires it.

How long we keep it

Account and game data are kept while your account exists. When you delete your account we remove your profile, balances, items, sign-ins, blocks and reports; in finished-game records your name is replaced with "Deleted player". Server logs are kept for a short time only.

Your choices and rights

• Delete your account in the game (Settings → Delete account), or with the form on this site.
• Change your name and avatar any time in your profile.
• Turn off voice chat, typed chat or throwables in the game's settings.
• Depending on where you live you may also have the right to access, correct or export your data, or object to how it's used. Email us and we'll help.

Children

The game is not directed at children under 13 and we don't knowingly collect their personal data. If you believe a child has created an account, contact us and we will delete it.

Security

Data is sent over encrypted connections. Sign-in tokens are short-lived and stored hashed on our servers.

Changes

If we change this policy we'll update the date above, and tell you in the game when the change is significant.

Contact

Questions or requests: [email protected].